Frequently Asked Questions


1. Why choose Burnin' Memories?
Some companies may sacrifice quality, using high compression or inexpensive media, to produce a lower price product. Burnin' Memories uses the least amount of compression possible, and a high quality DVD disc. Most drug stores serve as a "middle man", whereas at Burnin' Memories you deal directly with the person who will be providing your customized product. Price shop and you will find that Burnin' Memories has the most competitive pricing available. We also offer a "Satisfaction Guarantee". Lastly, whomever you decide to utilize to convert your videos, choose someone you can trust with your videos. Burnin' Memories treats each customer's videos as if they were our own - with extreme care in handling, filing, and storing.

2. How do we exchange your video tapes and DVDs?
Burnin' Memories offers a pickup and delivery service in the Northshore (north of New Orleans) area, however, much of our business is conducted by mail. If using mail, place your tapes in a plastic bag inside a sturdy box. Ship them via a trackable method such as UPS, FedEx, or Airborne Express. Likewise, we will return your originals to you in a similar, careful manner.

3. What source formats does Burnin' Memories convert to DVD?
We convert VHS, SVHS, VHS-C, 8mm, Hi-8, Digital8, and MiniDV.  We consider other sources on a case-by-case basis.

4. Why not use one of those new DVD recorders that are now coming to the market?
First of all, the new recorders are very expensive. And though their costs will continue to fall, they don't typically produce the quality of video that one would expect on a DVD. They are intended for casual recording of TV shows and standard videos. Analog-tape-to-DVD conversion is a very complex and time-consuming process. The new DVD recorders perform "real time" analog to digital conversion which often results in digital artifacts (jittering video, muted colors, skips, freezes, etc).

5. Will my DVD play on a widescreen TV?
Your DVD will be recorded with the same aspect ratio as your original recording.

6. Will my tape be kept confidential?
The contents of all of your tapes is kept strictly confidential.  We do not disclose any contents or materials to third parties.  All information is removed from our systems after your original tapes are returned safely.

7. Will DVD transfer "improve" the quality of the content of my VHS tape if it has already begun to degrade?
The quality of your DVD is totally dependent on the quality of the source tape.  We cannot greatly improve that quality, however, the analog to digital conversion includes some filtering which may remove some picture noise and flickering.

8. Will Burnin' Memories convert copyrighted materials?
No, our services are only available for non-copyrighted material unless the customer can provide approval from the copyright owner.

 

 

Burnin' Memories ~ Mandeville, LA ~ 985-778-1478 ~ BurninMemories@charter.net